What are cookies?

Cookies are text files which are placed on your computer or internet-enabled device whenever you visit us online.  Cookies by themselves do not tell us your email address or otherwise identify you personally, but they do allow us to remember and track your computer or device.

Types of cookies

There are two broad types of cookies – ‘first party cookies’ and ‘third party cookies’: 
First party cookies are cookies that are served directly by the website operator to your computer and are often used to recognise your computer when it revisits that site and to remember your preferences as you browse the site. Basically, these are our cookies. 
Third-party cookies are served by a service provider on behalf of the website operator and can be used by the service provider to recognise your computer when you visit other web sites. Third-party cookies are most commonly used for web site analytics or advertising purposes. 
In addition, cookies may be either ‘session cookies’ or ‘persistent cookies’. Your computer or device automatically removes session cookies once you close your browser. Persistent cookies will survive on your computer or device until the expiry date specified in the cookie itself. We use both session and persistent cookies. 

Categories of cookies we use 

  1. Strictly necessary cookies: These cookies are essential for you to move around the website and use its features. 
  2. Performance cookies: These cookies collect information about how you make use of the website.
  3. Analytics cookies: These cookies collect information about how you make use of the website, for example how long you browse, and what pages you look at.
  4. Functionality cookies: These cookies remember choices made by you and enhance the features and content you experience during your visit to the website.  This cookie is also used to remember a user’s preferences for font size or customisable parts of a web page. 
  5. Targeting or advertising cookies: These cookies collect information about your browsing habits. This may also include your use of social media sites or how you interact with our website which then shows you relevant content elsewhere on the internet.

 This website uses cookies which fall into all of these categories.

What information do we collect using cookies? 

We may collect some, or all, of the information available from cookies when you visit our website, depending on how you use it. We monitor how people use our website so we can improve it.  

If you visit our website, we may use cookies to record information about: 

  • the areas of the website you visit; 
  • the amount of time you spend on the site; 
  • whether you are new to the site or have visited it before; 
  • where you have visited it before, if we hold your data in another place 
  • the country, region, city and/or borough associated with your IP address or device; 
  • how you came to our website – for example, through an email link or a search engine; 
  • the type of device and browser you use; 
  • how you use the website and the quality of your experience – for example, we may track your bandwidth when viewing videos; 
  • any error messages that you receive on the site

 We use cookies to track how visitors come to our site. For example, we use marketing or referring tracking codes in internet addresses (URLs) to show us whether a visitor has come to our site via a link on a referring website or in a specific piece of marketing and to give us insight into the effectiveness of our marketing. Some of this information may be used by third party cookies to target you with relevant advertising (see below). 


This website uses analytics tools, such as Google Analytics. To provide website visitors with more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. ( 

Other third-party cookies

You may notice some other cookies that are not related to our website when visiting it. We do not govern the publication of third-party cookies. To understand more about these cookies, please visit the relevant sites. 

Some of our cookies will remind you about our work and how you can help after you have left the website. These are the targeting/advertising cookies we use. It is a useful tool for us to keep public awareness of our campaigns and how they can be supported. 

If you do not want cookies to be stored on your device it is possible to disable this function without affecting your navigation around the site

Changing your cookie preferences 

The “Help” menu in the toolbar of most web browsers will tell you how to change your browser’s cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. Below is some helpful guidance about how to make these changes. 

How to disable cookies 

If you are using Microsoft Internet Explorer and you wish to block our website cookies, you can perform the following: 

  1. On your browser tools menu, select ‘Internet Options’ 
  2. Click on the ‘Privacy’ tab and then on the ‘Sites’ button 
  3. Type into the ‘Address of website’ field: 
  4. Click on the ‘Block’ button 
  5. Click on the OK button 

Find out more information about blocking or deleting cookies using Microsoft Internet Explorer. 

Other browsers: 
Firefox cookie management 
Chrome cookie management 
Safari cookie management 

Find out more detailed information on disabling cookies
Last updated: June 2020